A service review is not a feature inventory. It is a record of what happened when we tried to complete the job the provider sells.
We begin with a decision profile
Team size, current stack, budget window and tolerance for setup determine which trade-offs matter. A tool can be excellent and still be the wrong recommendation.
“The score is a route into the evidence, never a substitute for it.”
Then we test the hand-offs
We look at setup, import, permissions, daily use, support and cancellation. Where testing access is limited, we say so and lower the confidence attached to the verdict.
THE FIVE SIGNALSFit · Cost · Reliability · Support · Exit